Purchase Warranty

The Purchase Warranty Maintenance Agreement gives you confidence that your Canon system will be available when you need it. It provides priority service with access to dedicated Canon applications and engineering support through a local Response Centre and DirectConnect option. The Purchase Warranty Agreement includes preventative maintenance visits, labour and parts. As a result you are able to give accurate advice based upon the best diagnostic images possible.

Agreement Benefits

  • DirectConnect option included
  • Expand software option included
  • Certification option included
  • Tube option included
  • Call-out and labour covered 0830-1700 M-F
  • Quality checks
  • Electrical and Mechanical safety checks
  • Preventative Maintenance visits
  • Response Centre support
  • Applications advice
  • Corrective service travel labour
  • Corrective service on-site labour
  • Corrective service parts#
  • Discount on after hours & additional labour
  • Telephone response within 1 hour
  • Engineer response to site within 4 hours*
  • Remote diagnostics
  • Hardware and software safety updates
  • Service Engineer assigned to system

Agreement options available

  • Uptime Guarantees
  • ExtraCover
  • Extended Hours
  • After Hours Call
  • After Hours Call-Out
  • After Hours PM
  • Expand Hardware
  • Workstation
  • Injectors and Peripherals
  • Frontline
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